Principal Enterprise Business Architect with complimentary experience as Engagement Leader & Seasoned Client Partner with 20 years in Insurance/Healthcare business consulting, product management, leadership, and delivery experience. Expertise in driving Digital transformation across the Enterprise / LOB / Solution delivery levels perfecting organizational reuse using Strategy/Technology roadmap, Requirement elicitation, 6 Sigma Based VA/NVA Analysis, Process Optimizations, Workflow Automation, TOGAF based Enterprise Architecture based Capability discussions, Customer Journey Mapping and Design Thinking workshops. Served Major Insurance Clients in P&C, Personal, Auto, Specialty & Crime LOBs. Also served clients in Healthcare, Financial Services and Media sectors in North America. Implemented Workflow Automation on Underwriting, FNOL, Fraud detection, Borderue claims processing, Straight Through Processing (STP) use cases. Outside Insurance – I have implemented Customer Service with CRM, Real Time Interaction Management (RTIM), Natural Language Processing, Next Best Action and Robotic Process/Desktop Automation (RPA/RDA) use cases. Experience in Leading Onsite/offshore teams. Past clients include AIG, Allianz Insurance, New York Life, Aetna, CIGNA, HMSA, Molina Healthcare, Pratt & Whitney, BNY, Ascensus, Omnicom Media Group, among others. Complementary exposure to AWS, Google Vision API, DocuSign, Data warehousing and Data Visualization.